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Written by Alf Maxwell
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Tuesday, 09 February 2010 10:03 |
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Winners of the third Land Data Local Land Charges Industry Awards have been announced. The awards were presented at a dinner hosted by broadcaster and journalist Carol Thatcher. The winners were honored across six categories covering marketing innovation, customer satisfaction, most improved service, best NLIS local land charges department, local land charges officer of the year and a special tribute award. Over 120 representatives from local land charges teams from around the country attended the awards ceremony.
The 2010 winners are: - Marketing Innovation Winner: Kettering Borough Council. Finalist: Three Rivers District Council
- Customer Satisfaction for Local Authority Searches Winner: Reading Borough Council. Finalists: Torridge District Council and West Devon Borough Council
- Most Improved Services Winner: Staffordshire Moorlands District Council
- Best NLIS Local Land Charges Department Winner: Westminster City Council
- Local Land Charges Officer of the Year Winner: Kevin Crowl, Torridge District Council. Finalist: Pam Archer, East Hertfordshire District Council
- Special Tribute Award Winners: Peter Audin, City of York Council and Amanda Renshaw, the Royal Borough of Kingston upon Thames
Judging was carried out by a team of industry experts from Land Data, NLIS Hub, SearchFlow and the Local Land Charges Institute. Voting from solicitors, conveyancers and HIP providers was used for the customer satisfaction award. Entries for each award category were reviewed and judged on critical success factors such as innovation, planning, evaluation, customer service, electronic search strategies and results achieved. Jan Boothroyd, Chief Executive of Land Data comments: “We are delighted to start the year celebrating the achievements and accomplishments of local land charges teams across the country. As we begin yet another year of challenging market conditions, it is so good to see the quality of the entries and evidence of the efforts and professional service levels which local land charges teams continue to make.” |